The health department has introduced a new initiative to provide convenient access to essential healthcare products through wellness vending machines. This three-step system aims to address the needs of individuals who may face barriers in accessing these products.
Step 1: Contacting the Call Centre
To initiate the process, individuals can call a toll-free number or send a “please call me” to a designated call centre. A medical professional will then reach out to provide guidance and assistance. This step ensures that users receive the necessary information about available contraceptives and HIV prevention methods.
Step 2: Choosing the Suitable Option
After the screening process and a thorough discussion of various options, users can select the contraceptive or healthcare product that best suits their needs. The medical professional will provide a unique code that corresponds to the chosen item.
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Step 3: Accessing the Vending Machine
With the code in hand, individuals can proceed to the wellness vending machine. At the machine, they will enter the code, and their chosen contraceptive or healthcare product will be dispensed. The machines are stocked with a range of items, including sanitary towels, pregnancy and HIV test kits, and emergency contraceptives.
This pilot project aims to install 13 vending machines across five provinces, targeting areas with a high concentration of youth such as universities and shopping centres. By providing these services free of charge, the health department aims to support individuals who work long hours, are unable to visit a local clinic, or may feel uncomfortable seeking assistance from healthcare workers due to judgmental attitudes.
The health department is working closely with provincial departments of health to ensure that the vending machines are regularly refilled and that individuals have continuous access to these essential healthcare products. This initiative represents a significant step towards promoting wellness and addressing the healthcare needs of the community.
