Government Employees Pension Fund (GEPF) Shuts Down Systems After Security Breach

The Government Employees Pension Fund (GEPF) recently experienced an attempted unauthorised access to its systems, prompting the immediate shutdown of operations.

The incident, which occurred on February 16th, led the Government Pensions Administration Agency (GPAA) to take swift action in order to protect member information and benefits.

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In an official statement, the GEPF notified its members, pensioners, and stakeholders about the system shutdown. The GPAA, responsible for administering GEPF systems, is currently working diligently to restore functionality and reinstate services to its clients.

Initially, the GPAA systems were taken offline, resulting in the inaccessibility of regional offices, call centres, and other service points for clients seeking assistance with pension administration queries. However, the GEPF reassures its clients that their benefits remain secure and unaffected by the system failure.

The GPAA confirmed that the system shutdown was in response to an attempted security breach. As a precautionary measure, all systems were taken offline to prevent any further unauthorised access and to implement necessary security protocols. The agency is currently working on restoring the systems and resuming normal operations.

Despite the inconvenience caused by the system outage, the GEPF emphasizes its commitment to ensuring the safety of benefits and personal information. The fund assures stakeholders that no payments have been impacted by the incident, and pensioners will continue to receive their benefits as scheduled.

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During this period, the GEPF advises affected members to remain patient and refrain from visiting GEPF offices until services are fully restored. The agency will provide daily updates to keep stakeholders informed of the progress towards system recovery.

The GEPF is dedicated to resolving this issue promptly and ensuring the continued security of its members’ benefits and personal information.